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We communicate everyday through technology. Much of the conventions that you would use when communicating with technology would still apply in online learning environments. The trick is to develop strategies to ensure that communication in online learning environments supports your learning. Take note of the following tips.

Dos and Don’ts

There are certain Dos and Don’ts that you should observe when communicating in online learning environments. Here’s a list of 5 common principles that apply to all forms of communication in online learning environments.

1. Respect the opinion of others

If you don’t agree with their opinions, make this known respectfully and give reasons to support your claims

2. Know your audience and write accordingly

Does formal or informal communication suit the situation? Decide and apply appropriate conventions

3. Add to the discussion

Extend the conversation by using open-ended questioning and response (i.e. good point, can elaborate further?). Closed questioning and responses tend to stop the flow of conversation

4. Be brief and concise

It’s difficult to read large amounts of text online and to hold attention, so keep it brief

5. Use appropriate text formats

Words in uppercase are perceived as SHOUTING, and used when someone wants to express anger